Our #1 priority is your satisfaction. We will absolutely do whatever it takes to correct any mistake or dissatisfaction. We cannot give a 100% guarantee that ALL stains and spots will be removed completely. There are many different factors that play into the ability to remove certain substances.
We promise to always be up front about the expected outcome of any job. In the instance that spots return, we will promptly return to the job site to do a spot removal or an entire re-do of the service in question free of additional charge within 30 days of the initial cleaning.
You are the best! We are getting more compliments on the floor in the cellar.